Don is the proprietor, as well as a full time service provider, for BWFS. He spent 27 years working in hospital health care, first as a speech-language pathologist, and then working in a variety of management/leadership positions, including most recently 12 years in the Veterans Care Program at Parkwood Hospital. During that time Don worked extensively with seniors and their families, as well as gaining an in-depth understanding of the integrated health care system in southwestern Ontario. He founded BWFS in October of 2017 in response to concerns he had about the way in which care to seniors was currently being delivered, both in institutional and private residential settings.
Colleen has been involved in various roles as a health care provider for over 25 years. She began her career with the Red Cross first providing direct care and then as a supervisor, as well as Occupational Health & Safety Adviser. She has also worked as an Activities Coordinator in a long term care setting, and as the Public Education Coordinator for the Alzheimer Society of Perth County. Colleen also created and operated her own business providing housekeeping services in the St. Marys area
Penny Arratoon, Service Provider
Penny joined the BWFS team in July of 2018. After a 25 year career in management and quality control, she made a decision to follow her passion for caring for seniors in their homes. After caring for her own parent for a 2 year period, Penny became a regular volunteer visitor at a local long term care facility, and saw working with BWFS as a great way to connect with seniors in all aspects of their lives; Penny finds great joy in knowing the services she provides are helping seniors continue to live well in the homes they love.
Jozsef Helter, Service Provider
The BWFS team welcomed Jozsef in November of 2018. Don had the privilege of working with Jozsef for many years in the Veterans Care Program, where Jozsef distinguished himself with his dedication, compassion, patience, humour and incredible work ethic. He brings 16 years of experience as a former RPN to his current role, and rumour has it he makes an incredible Hungarian goulash!
Michele Rourke, Service Provider
With 28 years of hands-on experience in providing assistance to a wide range of individuals needing support in their activities of daily living, BWFS welcomed Michele to the team in November of 2018. Michele has extensive experience working with Community Living in St. Marys and area, together with many years providing a variety of services to Kingsway Lodge. She is very hardworking and energetic, and loves to bring fun to everything she does!
Melinda McCauley, Service Provider
We welcomed Melinda to our team in January of 2019. Melinda comes to us with 11 years experience as a PSW, both with Community Living St. Marys, as well as Cheshire Homes London. During that time she had the privilege of supporting people with mental and physical disabilities to live meaningful, fulfilling lives within their community by assisting them with all aspects of daily living, while still striving to keep them as independent as possible. Melinda brings an infectious positive attitude to all her care!
Margaret Pierce, Service Provider
Margaret joined our team in January of 2019, and in addition to her 8 years experience working as a health care aide and PSW (which included all aspects of personal care, feeding, bathing, toileting, transfers), she was also the proud owner of a Bed & Breakfast in St. Marys, Ontario for 17 years. Margaret brings the same spirit that made her so successful in both those roles, to each client she cares for with Better Ways For Seniors, and her kindness and compassion shine through each day!
Sandra Dalzell, Service Provider
With over 20 years experience as both a a Health Care Aide and an RN in a variety of settings, as well as owning and operating her own Bed & Breakfast in Panama, Sandra brings a wealth of experience of all kinds to our team, since joining us in January of 2019. She has a passion for helping people of all ages to fulfill their potential, and can quickly set them at ease with her warm, caring approach!
Wendy Ewert, Service Provider, Administrator
Wendy has always shared Don’s passion for caring for seniors, and has been his greatest supporter every step of the way. She brings the personal experience of having cared for her own parent, and believes that every senior deserves the opportunity to make their own choices about how they want to live their lives at home.
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